Which courier companies are supported?
Provider availability changes by integration and package. Confirm the live list inside the relevant module or with support.
Courier workflow
Move an order from confirmation to delivery with fewer manual steps
Courier operations work best when booking, tracking, customer updates, failed delivery and returns remain connected to the original order.
- Order-to-shipment workflow
- Tracking visibility
- Delivery status updates
- Return-aware reporting
Prepare accurate shipment data
Review customer contact, address, item and collection information before sending a shipment request to an enabled provider.
Keep status connected
Map courier events back to the order so staff can see what is booked, in transit, delivered, failed or returned.
Learn from delivery outcomes
Analyze delivery and return outcomes by period, source or operational segment to improve confirmation and fulfillment decisions.
Frequently asked questions
Is tracking automatic?
Tracking automation depends on the connected provider and its available API/status data.
Can COD orders be reviewed before booking?
Order workflows can include verification and manual review before an eligible shipment is submitted.
